Buying everything for your pet at www.kanupets.com is super easy by following these steps:

• * To find the product you want to buy, you can browse the categories on our category menu or use the search bar.

• * Select between available options (size, color, etc) and add the product to your shopping cart by clicking the BUY button.

• * Continue browsing and adding products to your shopping cart as you wish to purchase.

• * When you have added all the products you want to buy, go to your shopping cart by clicking on the icon in the upper right corner of the page. Review the summary to verify that all the products that are in your bag are the ones that you want to buy, and then click FINISH PURCHASE.

• * Enter your email address to continue. If this is your first purchase at our online store, you will be directed to the payment page, where you must enter shipping and billing information.

• * If you have previously made a purchase via our online store, when you enter your email address, your shipping and billing information should appear. Confirm your data and click FINISH.
• Note: If you have already purchased with a credit card, you only need to enter the security code, which varies depending on the card (American Express: 4-digit # on the front of the card, MasterCard and Visa: digit # on the back of the card).

• * Select your shipping method from the available options: Standard shipping (free for purchases over $39, you will receive your order in 1 to 4 business days, does not apply to special destinations).

• * If you choose standard shipping, you must choose a payment method: Credit Card, PayPal, debit card.

• * Review the purchase confirmation message and wait for the confirmation email.

• * Receive your order at your doorstep.

The prices and availability dynamics on our web page www.kanupets.com may be exclusive to the channel and will not always match with the offered products and prices at all KANU stores locations. Exclusive products can only be purchased through the webpage.

If a product does not have units available in any of its presentations, it will not be shown on the products page, unless it is specified that it is out of stock.  If you leave us your email, we will inform you once the item is back in stock. If your purchase exceeds the number of units available, our platform will notify you that it is not possible to purchase the number of units requested.

You can delete a product from the preview of your cart at the top right of the page by clicking on the "x". Alternatively, you can delete a product before starting the process of registering your purchase.

Enter www.kanupets.com in your Smartphone's browser and you will be directed to our mobile site where you can buy from the entire product portfolio available in our virtual store.

Shopping at www.kanupets.com is safe. Our electronic commerce technology platform SHOPIFY and our payment partner SHOPIFY PAYMENTS have PCI DSS certification for the secure handling of credit card information. You can consult our privacy policy to understand the handling of personal data.

Our size guides can help you
determine the correct size you need for clothing or accessories according to the measurements of the pet. For food, use the nutritional information and
dosage guide to understand the serving size that you should administer to your pet. Remember that the serving size may vary according to the brand of food.